Frequently asked questions
Answers to the questions we hear most often about how Thornix Kapstedor works, what it does with your data, and where it fits into your investment process.
What exactly does Thornix Kapstedor do?
Thornix Kapstedor analyses market and portfolio data using AI-driven models and presents the findings as reports and dashboards. It is an analysis tool, not a broker or fund manager — we don't hold, move, or manage your money.
Does Thornix Kapstedor have access to my funds or brokerage account?
No. Thornix Kapstedor does not require withdrawal permissions, trading authority, or custody of assets. Any connections are limited to the data needed for analysis, and you remain in full control of where your money sits.
Is Thornix Kapstedor a financial advisor?
No. Thornix Kapstedor provides data analysis and informational reports. It does not offer personalised financial advice, and nothing produced by the platform should be treated as a recommendation to buy or sell any specific asset.
What kind of data does the platform analyse?
The platform works with the market, portfolio, and account-level data you choose to connect or upload. Exact sources depend on how you set up your account and which integrations you enable.
How is my data kept secure?
We apply standard security practices to protect stored and transmitted data. For full details on what is collected and how it's handled, please see our Privacy Policy.
Can I cancel or stop using Thornix Kapstedor at any time?
Yes. Since Thornix Kapstedor never holds your funds, disconnecting or discontinuing use of the platform does not affect your assets or accounts elsewhere.
Who is Thornix Kapstedor designed for?
Thornix Kapstedor is built for individual investors who want structured, data-backed insight into their holdings and the broader market, without handing over custody or control of their capital.
How often are reports and insights updated?
Update frequency depends on the data sources connected and the type of analysis being run. Some views refresh continuously, while others are generated on a periodic basis.
Do I need trading or investing experience to use it?
No specific experience level is required. The reports are designed to be readable on their own, though like any analytical tool, they are most useful when paired with your own judgment and research.
Does Thornix Kapstedor guarantee investment results?
No. All analysis is provided for informational purposes only. Markets are inherently uncertain, and past data or trends analysed by the platform do not guarantee future outcomes.
What happens to my data if I stop using the platform?
Data handling after account closure is described in our Privacy Policy. In general, you can request removal of your data in line with the terms outlined there.
How do I get in touch with questions not covered here?
You can reach out through our Contact page, and we'll do our best to point you to the right information.
Still have questions? Get in touch with us and we'll be glad to help.